Share-A-Load FAQs

What is Share-A-Load?

With Share-A-Load, you can transfer prepaid load and promo offers to other Globe Prepaid and TM customers through text!

How do I use Share-A-Load?

If you previously registered a PIN for Share-A-Load, simply text Amount PIN and send to 2 + 10-digit prepaid number of the recipient. For example: 100 1212 send to 29161234567.

But if you didn't register a PIN, just text Amount and send to 2 + 10-digit prepaid number of the recipient. For example: 100 send to 29161234567.

You will be charged P1 for each transaction.

You can also use Share-A-Load by dialing *143# from your Globe mobile phone, then choose 6 for Share-Load/Promo.

How do I register for a PIN?

Just type REG <4-character PIN> <4-10-character PIN clue> and send it to 2916. P1 will be charged for this transaction.

For example: REG Milo Son send to 2916 or REG 1222 Birthday send to 2916.

Are the PIN and PIN clue case sensitive or alpha-numeric?

No. The PIN and PIN clue are not case sensitive. You can assign an alpha-numeric PIN or MPIN clue. You can even customize your own pin as long as it's within the 4-character limit for PIN and 4-10 character limit for MPIN clue.

For example: REG Milo Son

For example: REG 1222 Birthday

I forgot my PIN number. How can I retrieve it?

You can retrieve your PIN by texting GET MPIN Clue and sending it to 2916. You will be charged P1 for this transaction.

For example: GET Son send to 2916 or GET Birthday send to 2916.

What if I forgot my MPIN clue?

If you have entered an incorrect PIN clue three times or more in a row, the following reply message will be received.

"Sorry, you have entered the wrong PIN 3x. Your Share-a-Load PIN has been blocked. Kindly dial *143#, choose Share-A-Load/Promo then reset PIN. Thank you."

After resetting is done, you will receive a text message advising you to assign another Share-A-Load PIN and PIN clue.

"Your PIN has been successfully reset. To start sharing, you need to nominate a PIN first. Text REG <4 character PIN> <4- 10 character PIN clue> to 2916. P1/transaction. TransID: XXXXXXXXX MM/DD/YYYY HH:MMPM."

How long does it take to reset my PIN and PIN Clue?

Resetting of your MPIN will only take a few minutes.

Can I still enable and disable the function of Share-A-Load PIN?

Yes. You may still have the option to turn off or on your Share-A-Load PIN.

I received a message asking me if I want to proceed with my Share-A-Load/Promo transaction. Why am I getting this?

That is a validation message to ensure that all Share-A-Load/Promo transactions from your account are authorized. It also intends to protect you from fraudulent Share-A-Load transactions or text scams.

I got a validation message from 2652xxxxxxxxx. Is this a valid number? Should I reply to this?

Yes, that's a valid number. It's longer than the usual access numbers because it's comprised of 2652 plus your 9-digit transaction number. You may just reply "YES" if you wish to proceed with your Share-A-Load transaction.

I see. Does the sender of the validation message change every time I share a load?

The first 4 digits, which are 2652, will not change, but the remaining 9 digits will change every time you do Share-A-Load because that is the transaction number.

Is there a time limit for me to response to the validation message?

Yes, you have 5 minutes to reply. After which the transaction will be cancelled.

The sample message that you will receive is:

"Sorry, your Share-A-Load/Promo transaction has been cancelled because you were not able to respond within the required time period. Please try again."

Okay. So will I be charged if I reply YES?

No, you will not be charged for replying. But please be reminded that all Share-A-Load/Promo transactions are charged P1 whether you will proceed with the transaction or not.

How much will I be charged for using Share-A-Load?

Besides the amount you will be sharing, each Share-A-Load transaction is charged P1.

How much prepaid load/credits can I share?

Load Value

Free Text

New Load Validity

P1 - 10

0

3 days

P11 - P50

0

15 days

P51 - P100

0

30 days

P101 - P150

0

45 days

P300*

0

75 days

P500**

0

120 days

Note that the P300 denomination is available to Globe Postpaid customers only. Also, effective August 9, 2014, the P500 denomination via Share-A-Load will be temporarily unavailable until further notice. You can use other denomination such as P1- P150 or P300.

Why is P500 Share-A-Load denomination no longer available?

P500 is the most commonly used amount of Share-A-Load scammers. You have probably received a text message from an unknown number asking you to send Php500 to a number starting with 2 instead of the usual 0 (e.g. 2917xxxxxxx). Doing this (for instance, sending Php500 to 2917xxxxxxx) will send P500 to that number. Making the P500 denomination unavailable, helps protect you from being victimized by these scammers.

Will P500 be available again?

We cannot tell yet but we will definitely inform you through text once it's available again

Is there a limit to the amount I can share, and the number of Share-A-Load transactions I can make?

If you're on Globe Prepaid or TM, you are allowed to send a maximum of 5 transactions per day, maximum of P150 per transaction.

If you're on Postpaid, you will be subject to a default credit limit of P500 regardless of Plan subscribed to.

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