Share Great Stories As You Roam

Keep Surfing

Post your travel highlights on your favorite apps with Roam Surf promos that suit your needs.

Update Regularly

Tell your loved ones all about your latest escapade with discounted or bundled calls and text offers.

Stay Connected

Enjoy strong connection during your trip with worldwide coverage available in over 130 countries.

Travel Safely

Stay connected as you travel and be updated on the latest news about the coronavirus public health crisis wherever you are.

5G Roaming


Create new travel experiences with the fastest roaming speeds

POSTPAID


Make the most out of your trips.


Enjoy flexible roaming services for a smooth and hassle-free vacation.

PREPAID


Create your own adventure.


Mix and match promos depending on your travel plans.

ZONAL RATES

Enjoy worry-free roaming with fixed service rates.

Zone 1: Asia, Middle East & America

SERVICE

RATE

To make a call

PHP120 per minute

To receive a call

PHP60 per minute

To send an SMS

PHP20 per 160 characters

To receive an SMS

FREE

To surf on mobile

PHP3 per 10 KB*

*In select countries, the PHP399 Flat Rate for 24 hours of all-day surfing will apply in place of the zonal rates.

Zone 2: Europe & Africa

SERVICE

RATE

To make a call

PHP150 per minute

To receive a call

PHP75 per minute

To send an SMS

PHP25 per 160 characters

To receive an SMS

FREE

To surf on mobile

PHP5 per 10 KB*

*In select countries, the PHP399 Flat Rate for 24 hours of all-day surfing will apply in place of the zonal rates.

Toll-free numbers and collect calls only apply when using a local number or landline. Calls made while abroad using your Globe mobile phone will be charged with regular roaming rates.


Only calls made to the Globe Roaming Hotline (+63277301212) are free of charge.

ROAMING PARTNERS

See where you can Roam with Globe.

Roaming Calls & Texts

COUNTRY

PARTNER NETWORK

Aland (Finland)

Elisa Corporation

Aland (Finland)

TeliaSonera Finland Oyj

Albania

Telekom Albania Sh.A

Albania

Vodafone Albania

Albania

Eagle Mobile sh.a.

Data Roaming

COUNTRY

PARTNER NETWORK

Albania

Vodafone Albania

Algeria

Wataniya Telecom Algerie

Anguilla

Digicel (Jamaica) Limited

Antigua and Barbuda

Digicel (Jamaica) Limited

Argentina

Telecom Personal SA
ACTIVATION

Roaming is pre-activated except for select plans wherein roaming is not enabled. To ensure your roaming service is activated or for assistance on other roaming concerns, please call the Globe Roaming Hotline at (+632) 7730-1212   (toll-free even while roaming) or talk to Gie of Globe on Facebook Messenger.


For Prepaid customers, keeping your roaming services ON doesn't consume load. Charges will only be deducted upon making or receiving calls, sending text messages, or subscribing to a Roam Surf promo.


The Roaming service in the following countries is temporarily deactivated: Benin, Burundi, Gambia, Mongolia, Mozambique, Nepal, Swaziland, Ethiopia, Gibraltar, Afghanistan, Lebanon, Malta, Mongolia, and Uganda.


Only calls and texts for Prepaid and TM subscribers are available in the following countries: Panama, Guyana, Madagascar, Lebanon, Dominican Republic, Trinidad and Tobago, Chile, Serbia, British Virgin Islands, Timor Leste, Ukraine and Slovenia (includes Postpaid). We apologize for any inconvenience caused.

Roaming on 2G will be unavailable on these partner networks:

COUNTRYNETWORK2G DECOMMISSION DATE
Cayman IslandDigicel Cayman Ltd.
GuamPTI/IT&E
Hong KongHutchison
Macau3Macau
MexicoTelefónica
NetherlandsT-Mobile
Northern MarianasIT&E
Puerto RicoClaro
SingaporeMobileOne, Singtel, Starhub
SwitzerlandSunrise CommunicationsDecember 31, 2022
TaiwanChunghwa, Taiwan Mobile,
Far Eastone

U.S.AAT&T

Roaming on 3G will be unavailable on these partner networks:

COUNTRYNETWORK3G DECOMMISSION DATE
Australia
Telstra

BahrainZain
CambodiaSmart Axiata
Czech RepublicO2, T-Mobile, Vodafone

GermanyTelefónica
GreeceCosmote
GreeceVodafoneDecember 2022
HungaryVodafoneApril to November 2022
IndonesiaXL Axiata, Telkomsel Indonesia

IrelandVodafoneDecember 31, 2023
ItalyTIM
ItalyVodafone
LithuaniaTeliaSeptember 2022
MacedoniaMakedonski TelecomDecember 31, 2022
MalaysiaCelcom, Digi Telecom Malaysia, Maxis Malaysia, U Mobile
NetherlandsVodafone
NetherlandsKPN
NorwayTelenor
Puerto RicoClaroQ4 2023
RomaniaTelekom Romania
TaiwanFar Eastone, Chunghwa TelecomJune 2024
U.S.A
AT&T
VietnamViettel

If you're using a 2G-only enabled device, you won't be able to access roaming services and use voice, SMS, or GPRS. 3G/LTE-enabled devices won't be affected as long as connected to 3G/LTE networks.

UNAVAILABILITY OF 2G & 3G FOR AT&T

If you're unable to call or text while in the US, manually connect to T-Mobile to make calls and send SMS.

For AndroidFor iPhone

Go to Settings > Mobile Network > SIM Info & settings > Carrier, then untoggle "Auto Select" for the device to scan other networks available in the area. 


This may take a while until all networks are loaded.

Go to Settings > Cellular > Cellular Plan > Network Selection, then untoggle “Automatic





If AT&T’s signal is stronger in your area, it's best to register for a Roam Surf promo and use apps like Facebook Messenger, Viber, WhatsApp, and Telegram to make outgoing calls and send messages.


For any roaming concerns please call the Globe Roaming Hotline at (02)7-7301212 or talk to Gie of Globe on Facebook Messenger.


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