Keep your devices safe with Gadget Care.

Protect your devices with a comprehensive insurance product that you can rely on, no matter where you are.

Accidental Damage

Enjoy device protection for unexpected mishaps like cracked screens and water damage.

Theft or Robbery

Keep your device safe from known incidents of theft or robbery and get a hassle-free replacement so you can get back on your feet quickly.

Bill Protect

Let Gadget Care help you pay your Globe Postpaid bill if unfortunate life events such as unforeseen death or temporary disability due to an accident happen.

Gadget Replacement

Have your replacement device delivered directly to your doorstep anywhere in the Philippines, free of charge.

Worldwide Coverage

Gadget Care protection applies whether you are in the Philippines or travelling temporarily abroad.

Enjoy Complete Device Protection

Find out which band your Globe device belongs to and the corresponding coverage fees.

DEVICE CLASSIFICATIONDEFINITIONMONTHLY PREMIUMPARTICIPATION FEE
Band 1Devices costing ₱7,500 and below₱79₱750
Band 2Devices costing between ₱7,501 and ₱20,000₱179₱1,500
Band 3Devices costing between ₱20,001 and ₱30,000₱299₱3,000
Band 4Devices costing ₱30,001 and above₱399₱4,000
  • Device cost is based on the Handset Base Price.
  • Monthly pay, monthly cover. 
  • Participation Fee is the amount that the Insured pays in case of device replacement when he makes a claim.
With Gadget Care, you’re guaranteed:
A dedicated customer service hotline
A hassle-free claims process
Simple document requirements
Affordable premium rates and participation fees


Claim Process Made Fast and Easy




Visit Chubb Claims Service Portal to get started with your claim process.




Call Globe Gadget Care hotline at (+632) 7756-5400. Toll-free number: 1-800-8-7565400



Send an email to [email protected] to file a claim.


POSTPAID DEVICE DEALS

Get the Hottest Phones with GPlan

FAQ

What is Globe Gadget Care?

Globe Gadget Care is a service that offers hassle-free device replacement in cases of accidental damage or theft at affordable premium rates.

As a customer, is there real value in subscribing to Globe Gadget Care?

Globe provides the Gadget Care service under affordable monthly rates and participation fees. The monthly premium and settlement charges add up to a lower cost compared to the fees you will incur in replacing your phone after an unfortunate incident.

What kind of damages are covered by Gadget Care?

Any accidental damage that causes your device to malfunction or be rendered unusable is covered; including but not limited to: water damage, loss of keypad sensitivity, and a cracked screen.

Do prepaid customers have access to Gadget Care?

Only postpaid customers are entitled to Gadget Care.

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