Customer Advisory

This offer is no longer available as of September 1, 2022. Check out the GlobeOne app for our latest offers.

With Gadget Care, you’re guaranteed:
A dedicated customer service hotline
A hassle-free claims process
Simple document requirements
Affordable premium rates and participation fees


Claim Process Made Fast and Easy




Visit Chubb Claims Service Portal to get started with your claim process.




Call Globe Gadget Care hotline at (+632) 7756-5400. Toll-free number: 1-800-8-7565400



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Send an email to [email protected] to file a claim.


FAQ

What is Globe Gadget Care?

Globe Gadget Care is a service that offers hassle-free device replacement in cases of accidental damage or theft at affordable premium rates.

As a customer, is there real value in subscribing to Globe Gadget Care?

Globe provides the Gadget Care service under affordable monthly rates and participation fees. The monthly premium and settlement charges add up to a lower cost compared to the fees you will incur in replacing your phone after an unfortunate incident.

What kind of damages are covered by Gadget Care?

Any accidental damage that causes your device to malfunction or be rendered unusable is covered; including but not limited to: water damage, loss of keypad sensitivity, and a cracked screen.

Do prepaid customers have access to Gadget Care?

Only postpaid customers are entitled to Gadget Care.

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