Culture Shock: Sparking a Revolution
Witness how The Lead-In 2018 has stirred new ideas and made a great impact to attendees last October 16, 2018 at Shangri-La at the Fort.
GAIN NEW INSIGHTS FROM THE BUSINESS ADVISOR
Leadership Motivational Speaker
Author of "Uplifting Service!"
Ron Kaufman is one of the world's leading educators and motivators for uplifting customer service and building service cultures. Rated as one of the "Top 25 Who's Hot" speakers by Speaker Magazine, he is widely known for presenting powerful insights and global best practices, gained from working with clients worldwide for more than 20 years.
Ron has authored The New York Times and USA Today bestseller, Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues, and Everyone Else You Meet, and 14 other books on service, business, and inspiration. He is also the founder UP! Your Service, a company that enables leaders and organizations to build uplifting service cultures for sustainable advantage.
His experience and passionate commitment to results have been distilled into proven methods to help clients achieve service excellence and establish strong service cultures. He travels widely to promote and realize a vision of "our world where everyone is educated and inspired to excel in service."
President and CEO
Rex Mendoza is the President and CEO of Rampver Financials, a dynamic niche player in financial services specializing in investments and the biggest distributor of mutual funds in the Philippines. He also sits as a Director of Globe Telecom, Prime Orion Properties, Inc.; Esquire Financing, Inc.; the Cullinan Group; TechnoMarine Philippines; Seven Tall Trees Events Company, Inc.; and Mobile Group, Inc.
Rex is also a member of Bro. Bo Sanchez’ Mastermind Group and is regarded as one of the best leadership and business speakers in the country. He is the author of the book, Trailblazing Success, a certified national bestseller.
Rex obtained his BSBA degree with a double major in marketing and finance at the University of the Philippines and has been awarded as one of the Most Distinguished Alumni of the UP Cesar Virata School of Business. He had his Master’s Degree in Business Management with Distinction from the Asian Institute of Management. He is also a Fellow with Distinction at the Life Management Institute of Atlanta, Georgia, U.S.A.; a Registered Financial Planner; and a four-time member of the Million Dollar Round Table.
Google’s mission to make information accessible and useful to more people is what drives Ken Lingan to lead Google's initiatives in the Philippines. For the last three years, Ken oversees the growth of Google's online advertising business in various sectors like Telecommunications, Travel, Finance, E-commerce, and FMCG.
His more than 16 years of experience in marketing and brand development included stints as Vice President for Deodorants and Grooming in Southeast Asia and Australia, Marketing Director in the Gulf Region, and Regional Brand Director in Asia.
Ken graduated from Ateneo de Manila University with a degree in Management Engineering.