Our data roaming promos are designed to make sure you get your money's worth and enough of what you need while abroad with thresholds to last you for your daily browsing needs.
With the Fair Use Policy for data roaming promos, we can ensure that everyone gets a fair chance to use our all-day promos when they travel abroad. We implemented this last June 21, 2018 and covers only the promos listed below. Our promo permits from the NTC also state a daily threshold.
a. Roam Surf 599
b. Easy Roam 149
c. Roam Surf 3D
d. Roam Surf 5D
e. Roam Surf 7D
f. Roam Surf 15D
g. Roam Surf 30D
If you're a regular user of data roaming, chances are you won't be affected by this. The daily 3GB threshold should be more than enough to cover your usual data browsing and app usage for the day. However, if youre a heavy user -- downloading heavy files and streaming high definition movies, etc. that lead you to burn more than 3GB of data in less than a day -- you'll be affected by this policy.
You'll receive a reminder message when you reach the daily threshold of 3GB. You can still enjoy data connection, but you'll be shifted to the maximum speed of 128kbps to maintain quality service for our customers. Don't worry, if you registered to the Roam Surf offers with longer validity, your browsing speed will return to normal when you reach the refresh hour of 12:01 AM (PHT). If you registered to Roam Surf 599/Easy Roam 149, your browsing speed will return to normal when your roaming promo expires.
To refresh your browsing speed, you may also:
A. Register to a new promo via *143# on your Globe mobile
- Subscribe to a new data roaming promo that can coexist with your current promo, or auto-subscribe to Roam Surf 599 just by keeping your data roaming on after 24 hours.
B. Subscribe to a Roam Speed Refresh promo via *143# on your Globe mobile.