A Better WiFi Experience for All
Discover helpful information to help you manage your Globe At Home plan and enjoy a better WiFi experience at home.
Understand Your Bill
Know how to read, manage, and pay your Globe At Home bills.
Troubleshoot Network Connection
Learn the How-tos of troubleshooting common home WiFi issues.
Request Reconnection After Payment
Dial 211 or request for line reconnection via the Globe At Home app.
Request a Transfer of Location
Find out the steps and requirements to prepare when moving to another installation address.
Everything You Need to Know
Let us help you improve your Globe At Home experience through these easy-to-understand solutions.
What is the billing process?
Settle your bills conveniently via the Globe At Home app and other payment channels.
How can I monitor my monthly data allowance?
You'll be informed through text and email once you use up 50%, 80%, and 100% of your internet allowance.
For DSL customers, you'll automatically see a special Globe webpage when you open your browser and you've used up 80% or 100% of your internet allowance.
Where can I discover basic troubleshooting tips?
Read our DIY Troubleshooting tips to learn how to check and troubleshoot common home WiFi issues.