Globe Rewards App

How come the Globe Rewards app will no longer be available?

In line with our commitment to create and maintain a better digital experience that meets the evolving needs of our customers, we are discontinuing the Globe Rewards app starting November 10, 2021.


You may still earn and redeem your Globe Rewards points via the New GlobeOne app.

If the Globe Rewards app will no longer be available, how do I redeem my favorite rewards now?

You can still redeem your favorite rewards using the New GlobeOne app. You may also dial *143# to check and redeem your favorite rewards.

What will happen if I open the Globe Rewards app?

Upon opening the Globe Rewards app, you'll be notified about the end service. You may continue to redeem rewards via the New GlobeOne app, downloadable via the Play store or App store.

What is the New GlobeOne app?

The New GlobeOne app was released in August 2021. This new app unifies and enhances the key features and experiences of all Globe apps, including GlobeOne, TM, Globe at Home, and Globe Rewards. Everything you love in just one app!


If you want to know more about the New GlobeOne app, you may visit https://www.globe.com.ph/apps-content/globeone-new.html

Why are you removing the Globe Rewards app?

As we continue to create and maintain a better digital experience for our customers, our New GlobeOne app will serve as our primary all in-one Rewards app of your Globe accounts.

How do I download the New GlobeOne app?

  • Search "New GlobeOne" in Google Play or App Store.
  • Download the app.
  • Create your Globe account using your email or social media account.
  • Enter or nominate a password to secure your account.
  • Add your Globe mobile number or account.
  • Verify your account through a one-time PIN.
  • Create a nickname for the account you’re adding.
  • And you're all set! You may now view your details on the account dashboard and enjoy all the cool features of the app.

What's the difference if I redeem using the Globe Rewards app vs. New GlobeOne app?

With Globe Rewards app, you can use this to redeem rewards offers while the New GlobeOne app, you can use this to manage your accounts, buy load, avail of new and exciting rewards and discounts, get vouchers, and so much more so you don’t need to worry about missing out!


For Postpaid and Globe At Home Postpaid customers, you may only do Rewards transactions for now via the New GlobeOne app.

My phone is not capable of downloading the New GlobeOne app, what should I do?

The New GlobeOne app is compatible with iOS version 14.0 and above or Android version 5.0 and above. However, selected Huawei phone users may have difficulty downloading the New GlobeOne app due to Google services. Kindly visit  GSM Arena at https://www.gsmarena.com/ or other related sites to check Huawei device capabilities.


For those who are unable to download the New Globeone app, you may still redeem and use your points via *143# or the current GlobeOne app.

One of the features I use on the Globe Rewards app is Gifting. How can I send rewards to my family or friends?

You can continue sending rewards as a gift to family or friends via *143#, up to once a day only. Gifting is not yet available in the New GlobeOne app but we'll let you know as soon as the feature becomes available on the app. In the meantime, you may still gift rewards by dialing *143#.

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