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HBO GO Promo - Globe Help & Support


What is the HBO GO promo about?

Get HBO GO subscription for 1 month when you redeem the HBO GO voucher using your Rewards points via the GlobeOne app until June 30, 2023.

Please note that the required rewards points, voucher offer/s and promo duration are subject to change. Make sure to check the GlobeOne app to know the partner’s current rewards and promo offer.  

Click here to Learn more about Digital Vouchers

Where and how to redeem a voucher?

How to redeem via the GlobeOne app:
  1. Download via Play store, App store, App Gallery and/or open the GlobeOne app.
  2. Go to the Rewards section then Select/Search: HBO GO
  3. Click Next then Redeem
  4. Wait for the confirmation from 4438 containing the unique code. For Globe At Home customers, no need to wait for the 4438 message, from the GlobeOne app dashboard menu, click View voucher section.

Using the voucher code:
  1. Copy the code from the 4438 message and use it in the HBO GO app or website at
  2. Sign in or Create an account for HBO GO to access it.

How will I know if I've successfully redeemed the offer in the GlobeOne app?

You’ll get a confirmation message from 4438 with a unique code or click View voucher from the GlobeOne app dashboard main menu. For Globe At Home customers, no need to wait for the message from 4438, click View voucher section from the GlobeOne app dashboard menu to check code.

I don't have a GlobeOne yet and I'm using text or *143#, can I still redeem the offers?

We recommend you to download the GlobeOne app to fully enjoy your discounted and updated offers.

I have accidentally lost/deleted/ not received my voucher code from 4438. What should I do?

If you’ve successfully redeemed the voucher, you may click the View voucher section from the GlobeOne app dashboard main menu.

Why can’t I redeem?

Click here to know the tips on how to successfully redeem a rewards voucher

Where to report if code is not working or invalid?

You can send us a message at the official Globe’s Facebook Messenger (​​​

​​​Terms and Conditions:

  • Each voucher may only be used once per eligible customer's account.
  • Each voucher is non-transferrable and may not be extended, refunded, resold or redeemed for cash.
  • Each voucher can only be activated in the Territory.
  • Activation of each voucher and subscription to the HBO GO Service is subject to the HBO GO Terms of Use ( and Privacy Policy (
  • There shall be no refunds for vouchers that are purchased but not activated by the abovementioned activation expiry date.
  • Subscription to the HBO GO Service will automatically expire after the entitlement Period and will not auto-renew to the paid version.