Whats the Welcome cash and Bonus Rewards points about?

Globe customers who download the ING app and pay their bills will receive either welcome cash bonus or  bonus Globe Rewards points.

  • For New ING customers - Fund P1,000 pesos upon opening your account and ING will give a bonus P1,000 welcome cash bonus
  • For Existing customers - Use ING for their payments via the ING app will receive bonus Globe Rewards points within 7 working days (P100 spent = 1 Rewards point)

Who is eligible for the promo?

All Globe customers who will download the ING app and use it for ING bank transactions.

How long is this promo?

Offer is valid from January 13, 2021 to February 23, 2022 only.

How do I receive the P1,000 Welcome Cash Bonus?

This is only open to new ING customers who register and fund their INGPay accounts within the promo duration. You can get a free P1,000 welcome cash bonus once you fund your new INGPay account with P1,000 as well.

When will I receive my P1,000 welcome cash bonus reward?

Please expect a notification in your ING app once the P1,000 welcome cash bonus is ready.




Jan 13 to Feb 23

Tuesday, March 1, 2022

Wednesday,  March 3-4, 2022

Is there an expiry date for my P1,000 welcome cash bonus?

No, once credited to your account, you can use your cash bonus anytime.

How do I receive Rewards points and how many points do I receive?

Every 100 pesos that you pay via the ING app will get you 1 Globe Rewards point.

For example, you paid P1,000 to ING thus you will receive 10 Rewards points. Download the app at the App Store or Google Play or simply click this to join the promo.

What kind of transactions?

Valid transactions can be in the form of:

  1. Bills payment transactions with any of the pre-enrolled merchants in ING Pay; or
  2. Online or in-store cCard transactions with the ING Pay virtual or plastic Visa debit card, Funds transfers, ATM withdrawals, and other transactions with ING Pay that are not aligned with the abovementioned valid transactions are not eligible to earn Globe Rewards Points.

When will I receive my bonus Rewards points?

You will receive your bonus Rewards points within 7 working days upon payment in the ING app. You will also receive the below message from 4438 that points have been credited to your account (sample only).

"Thank you very much for joining the ING promo. You’ve received your XX bonus Globe Rewards points for paying your bill via the ING app. Bonus Rewards points will expire on March 31, 2022. Check the new GlobeOne app via to know the list of partner stores where you can use your points."



Jan 13 to Jan 16

Wednesday, January 19, 2022

Jan 17 to Jan 23

Wednesday, January 26, 2022

Jan 24 to Jan 30

Wednesday, February 02, 2022

Jan 31 to Feb 6

Wednesday, February 09, 2022

Feb 7 to Feb 13

Wednesday, February 16, 2022

Feb 14 to Feb 20

Wednesday, February 23, 2022

Feb 21 to Feb 23

Wednesday, March 02, 2022

Will my points be credited on the New GlobeOne app?

Your bonus Rewards points will be credited within 7 working days in the New GlobeOne app.

Where can I use my points?

You can use your points to redeem rewards in the New GlobeOne app. To know more where you can use your points, visit

When will the points expire?

Points earned for this campaign are valid until March 31, 2022

Is there a limit on the number of transactions?

There's no limit on the number of transactions. You can make use of your ING Pay account for your transactions, how many times you want within the promo period.

Can I receive the Rewards points multiple times?

Yes, you can receive multiple rewards points as long as you continually pay your bills via the ING app during the promo period.

It's been 7 working days already and I haven't received my points yet?

You can message us on Facebook at

I encountered an error while downloading and registering to the app?

Make sure your internet connection is stable when downloading the New GlobeOne app. If you are still encountering problems, message us on Facebook at

I'm having difficulties downloading the ING app, where can I report?

If you are having trouble with your ING account, you can send an email to [email protected]

Will all my transactions prior Dec 10 also earn points?

No, points earned will be based on transactions made from the time when the campaign started.