Pay2Points Promo

What's the promo about?

From August 20 to September 10, 2021, Globe customers who download the ING app and pay their bills will receive bonus Globe Rewards points.

On Aug. 30, 2021, points will be doubled (P100 spent = 2 Rewards points)

How do I receive Rewards points and how many points do I receive?

Every 100 pesos that you pay via the ING app will get you 1 Globe Rewards point. For example, you paid P1,000 to ING, you will receive 10 Rewards points. Download the app at the App Store or Google Play or simply click this to join the promo.

Valid transactions can be in the form of:

  1. Bills payment transactions with any of the pre-enrolled merchants in ING Pay; or
  2. Online or in-store cCard transactions with the ING Pay virtual or plastic Visa debit card.
  3. Funds transfers, ATM withdrawals, and other transactions with ING Pay that are not aligned with the abovementioned valid transactions are not eligible to earn Globe Rewards points.
  4. There's no limit on the number of transactions. You can make use of your ING Pay account for your transactions, how many times you want within the promo period.

Who is entitled to the promo?

This promo is open to select Globe Prepaid, TM, and Postpaid customers who receive the promotional text and reply JOIN via text to 21580851 on or before September 10, 2021 to confirm participation in the promo.

  • For existing ING Pay customers, you will still need to reply JOIN via text to 21580851 to participate. Your Globe/TM mobile number must be the same contact number you registered when you opened your ING Pay account.
  • For Globe customers who don’t have an ING account yet, reply JOIN to the promotional text and download the ING mobile application on your phone. Open an ING Pay account, provide the information requested, register with your Globe/TM mobile number, and upload one valid ID (passport, UMID, or drivers license) and a proof of billing to verify the details you inputted.
  • Globe Prepaid/TM/Postpaid customers should also be registered via the Globe Rewards app or New GlobeOne app. Make sure to use the same number registered to your Globe Rewards app/New GlobeOne and ING Pay account.

How do I know if I'm qualified?

You will receive a text informing you to join the promo.

Sample message: Now, every spend is a reward with ING Bank and Globe Rewards! Earn 1 Globe Rewards points for every P100 bills payment & card transactions using your ING Pay from Aug. 20 to Sep. 10, 2021. To join, just send "JOIN" to XXXXXXX. No ING Pay? Open an account now via For more info, visit T&Cs apply. Per DTI No. XXXXX. Series of 2021.

You can reply JOIN to 21580851 before you create your ING account via Use the app for your transactions to qualify for the Rewards points.

When will I receive my bonus Rewards points?

You will receive your bonus Rewards points within 7 working days upon payment in the ING app. You will also receive the message from 4438 that points have been credited to your account.

"Thank you very much for joining the ING promo. You've received your XX bonus Globe Rewards points for paying your bill via the ING app. Bonus Rewards points will expire on March 31, 2022. Check the new GlobeOne app via to know the list of partner stores where you can use your points."

Points earned for this campaign are valid until March 31, 2022 and you’ll receive a notification prior to points expiration.

I got a message that points will be doubled on Aug 30 to Sept 10, what does this mean?

To make the promo even better, ING and Globe Rewards is doubling the Rewards points that you can receive during the last days of the promo. On Aug 30 to Sept 10, your P100 spend is now equal to 2 Globe Rewards points.

What will happen to my spend last Aug 20 to Aug 29? Will they be doubled as well?

No. Your spend from Aug 20 to Aug 29 will keep the original points conversion of P100 spend = 1 Globe Rewards point. But for all your transactions starting Aug 30, we will already double it at P100 spend = 2 Globe Rewards points.

Will my points be credited on the New GlobeOne app or Globe Rewards app?

Your bonus Rewards points will be credited within 7 working days in the New GlobeOne app. You may also view your available points balance using the Globe Rewards app.

You can also use your points to redeem rewards in the New GlobeOne app or Globe Rewards app. To know more where you can use your points, visit the Rewards FAQ page.

Can I receive the rewards points multiple times?

Yes, you can receive multiple rewards points as long as you continually pay your bills via the ING app during the promo period.

What will I do if I don't receive my points within 7 working days?

You can message us on Facebook at

I transacted last Aug 28 but I only joined last Sept 3, will my Aug 28 transaction earn points?

No, points earned will be based on transactions made from the time of joining the campaign.

What will I do If I encounter an error while downloading and registering to the app?

Make sure your internet connection is stable when downloading the New GlobeOne app. If you are still encountering problems, message us on Facebook at

If you are having trouble with your ING account, you can send an email to [email protected]