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STEP 1: Open your GlobeOne app, tap “More”, and then tap “Help”.
STEP 2: Tap “Make account changes”, and then tap “Okay” to proceed.
STEP 3: You will be directed to Facebook Messenger to talk to Gie of Globe. You will be guided by Gie on how to proceed.
We’ve implemented extra safety measures to make sure that we can get your home connected no matter where you are.
- Our technicians are screened before deployment.
- Our technicians practice good hygiene and sanitation, which include frequent washing of hands and regular sanitation of tools.
- Our technicians are always equipped with standard safety gear and special safety gear for high-risk areas.
- Our technicians practice physical distancing during work.
