Emergency SMS Service

What is this service?

GTSOS or the Emergency Text Service lets you borrow 3 texts to Globe/TM numbers valid for 1 day, plus P1 load. You may register to the service even if you have zero load or with existing balance.

What's wonderful about GTSOS?

You can enjoy the convenience of GTSOS even when if you have zero load balance and are not able to reload immediately. The following are the offers:

For instance, you may use the 3 SMS (Globe to Globe, Globe to TM) valid for 24 hours. Once you have consumed all 3 SMS, you may also use the Php1 load to send another SMS even to other networks. You will be charged Php 4 only after the GTSOS service expires (after 24 hours) and are able to reload at least Php 4.
GTSOS variant
Keyword
Description
P4
GTSOS
P4 for 3 texts to Globe/TM, valid for 1 day + P1 load
P10
GTSOS10
P10 for 9 texts to Globe/TM, valid for 1 day + P1 load
P20
GTSOS20
P20 for 19 texts to Globe/TM, valid for 1 day + P1 load

Who can avail of this service?

GTSOS is available to all Globe Prepaid and TM customers.

How do I register to GTSOS?

Simply text GTSOS and send it to 3733. You will then receive a text notification, informing you that you can use the service.


Remember, you may register and use GTSOS even without load. There is also no limit on the number of times you can subscribe to the service as long as you do not have an existing or unpaid loan.

Why use the same keyword for both Globe and TM?

That's because we would like our users to use one keyword without having to worry whether they use Globe or TM brand.

Can I also subscribe to this emergency service via *143#?

Yes! Here's how:


For Globe Prepaid customers:


To access, select My Account > Use Emergency Text Service.


To register, select My Account > Use Emergency Text Service > Subscribe.


To check balance, select My Account > Use Emergency Text Service > Status.


For TM customers:


To access, select Bal Inquiry > Use Emergency Text Service.


To register, select Bal Inquiry > Use Emergency Text Service > Subscribe.


To check balance, select Bal Inquiry > Use Emergency Text Service > Status.

After subscribing, how soon can I start using the service?

You may already use the service once you received the confirmation message after registration.

Do I need to maintain Php 1? Isn't this an emergency service?

Yes. But don't worry, you can still use the GTSOS service even if you have used up the Php 1 maintaining balance.

Is the service available only for certain times of the day?

No. The Emergency Text Service is available 24/7.

Can I use GTSOS while abroad?

Sorry, but you can only register and use the service only when you are in the Philippines.

I tried to register to the service by texting GTSOS to 3733 but received an error message. How can I avail of the service?

It means that the service is experiencing momentary downtime and you may try to register again after a while.

I received a confirmation message that I have successfully availed of GTSOS. How can I check my remaining SMS balance and when they will expire?

You can check your GTSOS SMS balance by texting GTSOSBAL to 3733. You can also text BAL to 222 (for Globe customers) or dial *102# (for TM customers).

How do I settle my existing GTSOS loan?

Just reload at least Php 4 after your GTSOS service expires. You will then be charged Php 4 and will receive an SMS notification.

What if I'm currently registered to another Globe / TM promo. Can I still avail of GTSOS?

Here is the list of promos which cannot co-exist with GTSOS:

Keyword Under Service Name
SUPERALLUNLITXT
SUPERUNLIALLTXT
UALL
SUPER_REWARD
SUPERUNLI_CRM
GT5
FREE TINGI5
ALLNETPROMO
GOALLNET
UNLIALLPROMO
UNLIALLTRIO
ALLNETXT
ALLNETFREE
ALL
GOMAX
GSULITXT
TMSULITXT
ASTIGTXTALL
ALLNETCOMBO
CASHMYGTGBUNDLE40
ALLNETPLUS
ALLNETTRIO
UNLICOMBO
UNLIALLTRIO60 _FREE_TB
GOUNLI
ASTIGCOMBO
TMSULITXT
ASTIGTXTALL
LIBRE TXTALL
MYSUPERUNLITXTALL
TXTALL
UNLITXTALL
MYSUPERTXTALL BOTO
UNLITRIO
UNLITXTN
UNLITXTD
SUPERTXT
SULITXT
MYSUPERUNLI
CIRCLE SUPERUNLI
SUPERUNLI
GET SUPERUNLI
UNLICOMBO
SUPERUNLI BOTO
MYSUPERUNLI BOTO
SUPERUNLI TRIAL
MYSUPERUNLI TRIAL
SUPERTXT
GOUNLI

I need to make an urgent call, do you have the same emergency service for calls?

SMS is the most popular usage of Globe / TM prepaid customers. But eventually we may offer the same emergency service for calls.

How does Emergency Text Service differ from Txt Mo Libre Ko?

With Txt Mo Libre Ko, you can text for free just by adding 2354 to the 11-digit Globe cellphone number you are trying to reach. If the recipient accepts the SMS, they will be charged Php 1 to receive it and to reply.


This will require confirmation from the person you are asking load to. With GTSOS, there's no need for a confirmation from another person. As long as you are qualified, you just need to send the correct registration syntax.

How long will you offer this service?

Emergency Text Service is a permanent emergency service from Globe.

I availed of the Emergency Text Service and upon reloading, the amount to pay for my loas was already deducted within the day. In my previous availments, this happens only after expiry of the service. Why is this so?

The payment for the Emergency Text Service is now deducted on your next reload even when your loaned promo is not yet expired. This allows you to avail of Emergency Text Service whenever you needed. Reminder that you should not have any unpaid balance.

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