Simple! To confirm if you’re now eligible for plan renewal, you may download the GlobeOne app here. If you’ve confirmed that your contract has ended, dial 211 using your Globe mobile or (02) 7730-1000 from a landline anytime from 8 AM-10 PM and a customer service representative will help with your plan renewal. As long as your preferred handset is available, it can be delivered to you within 24-48 hours (for Metro Manila addresses) or 3-5 days (for addresses outside Metro Manila).
You’ll also need to sign a plan renewal form that will be sent to you via email and give this to the courier upon delivery of your handset. The form can also be given by a store representative if you’re picking up your device from a Globe store.
If you already have your own device, you can opt to change to ThePLAN Plus which is the SIM-only version of ThePLAN, and get bonus consumable value depending on the plan you choose. The table below shows the amount of the bonus value that you’ll get with ThePLAN Plus.